1. Ford Explorer
  2. Problems
  3. 2011
  4. Electrical System

2011 Ford Explorer Electrical System Problems

57
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 57 stored complaint records:

  • 1 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • power steering · 40 records
  • steering assist · 8 records
  • warning light · 6 records
  • lost power · 6 records
  • light came · 5 records
  • sync system · 5 records

Mileage in stored records

BandRecords
1–30k mi16
30–60k mi15
60–100k mi9
100–150k mi7
150–400k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • June 8, 2012 · 43,878 miles

    Electrical System · Electronic Stability Control · Steering

    While driving my vehicle it lost power steering assist system showed "power steering assist failure" as well as "service traction control". This was the scariest feeling i have ever had. This has happen to my husband several times.. I immediately called my local ford dealership spoke with service advisor. I was told to turn my vehicle off and restart it. I advised my service advisor that i had taken my vehicle in…

    ODI 10461207

  • May 14, 2012 · 13,000 miles

    Electrical System · Electronic Stability Control · Steering

    While in operation vehicle lost power steering assist. Steering became extremely difficult. Warning message "power steering assist failure" followed by "service traction control " light are displayed. Shutting off vehicle and restart temporarily cleared the failure. Failed more than once. *js

    ODI 10460928

  • May 1, 2012 · 29,000 miles

    Electrical System · Power Train · Steering

    The steering failed while driving the vehicle on 4 occasions in my brand new xlt. The first three times it happened i returned it to the dealer to check it out and fix the problem. Each time (three total) the ford dealer service department returned it to me and told me it was fixed. While driving the vehicle in normal driving conditions the steering would suddenly stop working, warning chimes and lights on the…

    ODI 10469329

  • March 21, 2012 · 22,000 miles

    Electrical System

    Tl* the contact owns a 2011 ford explorer. While driving approximately 45 mph, the steering wheel became difficult to maneuver and the brakes would not respond when depressed. The gauges on the instrument panel also stopped functioning. The vehicle did not stall. The contact stopped the vehicle on the shoulder of the road and regained steering and brake power after restarting. The vehicle was taken to the dealer for…

    ODI 10452634

  • November 23, 2011 · 7,000 miles

    Electrical System

    The ford sync system decided to do an upgrade and disabled all related features for about 30 minutes. This included audio, cell phone link, radio, heater and the rear view camera! It has occurred again and appears to always happen immediately after starting the car, which is when the rear view camera is very likely to be needed. *tr

    ODI 10442557

  • August 26, 2011 · 5,089 miles

    Electrical System

    Ford "myfordtouch" system has failed on numerous occasions. It has frozen, locked up, and continuously rebooted. When this occurs, you lose all functionality and ability to change radio stations, adjust climate control, use navigation, hands free functions, etc. While there is some manual controls for basic operations, it does not allow full control of tall systems. For instance, when the mft system fails, you have…

    ODI 10469990

  • February 1, 2011 · 500 miles

    Cruise Control · Electrical System · Vehicle Speed Control

    More like adaptive 'curse' control. My 2011 explorer limited 4x4 with the adaptive cruise always catches the rear of semi trucks in other lanes, causing it to apply full brakes and people behind me almost crash into me. My 2011 limited is totally factory original, no tow bars. Here in california the semi truck speed is 55 while autos can go 65-70mph (and in most cases everyone goes 80+). So when i'm going along at…

    ODI 10437851