2011 Ford Explorer Steering Problems
- 424
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 424 stored complaint records:
- 12 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- Electric Power Assist System · 2 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 143 |
| 30–60k mi | 120 |
| 60–100k mi | 78 |
| 100–150k mi | 38 |
| 150–400k mi | 21 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
My 2011 explorer has experienced the steering problem in several occasions, most of the time when i'm making a turn on the street or trying to park the vehicle the steering warning light comes on and the steering wheel becomes really hard to move around. Most of the time i'm driving under 30mph but it's pretty dangerous specially when there's other vehicles around and you can control your own vehicle it has happened…
ODI 11034737
Steering
Tl* the contact owns a 2011 ford explorer. When the contact attempted to make a left turn, the steering wheel seized and became difficult to maneuver. The power steering assist fault warning indicator illuminated. The contact was able to drive the vehicle to his residence. The vehicle was not taken to the dealer and was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate…
ODI 11013650
Steering
Tl* the contact owns a 2011 ford explorer. While driving approximately 45 mph, the steering lost power and the power steering warning indicator illuminated. The vehicle was pulled over to the side of the road. The dealer was contacted (tropical ford in orlando, fl) and the contact was advised to tow the vehicle to the shop for diagnostic testing. The contact stated that the failure occurred earlier in the year and…
ODI 11011644
Steering
Power steering assist fault i was driving and attempting to turn and the message "power steering assist fault" came on the steering wheel locked and would not turn at all i was able to reverse back into a parking space avoiding the danger of all the passing cars and pedestrians around
ODI 11013666
Electrical System · Steering
My steering went out on my vehicle while i was driving. My radio and screen goes out several times a month.
ODI 11010585
Electrical System · Steering
I've reported to a local ford dealership that when i turn my car on, an alarm alert sounds and i get a warning light that says, power steering assist fault and i can't move my steering wheel. I have to re-start my car 1-5 times for it to start working. This is a major safety issue and a liability. I took it to ford and they said they couldn't pull a code. However literally an hour after picking up my car, i got the…
ODI 11006363
Steering
I waa driving to work and all of a sudden warning messages appeared to service power steering assist fault, service terrain management system fault, service advance trac. I completely lost control of turning the wheel and my turning signals completely stopped working. I was barely able to pull over to the side which is very dangerous. Car had to be towed to shop and now i'm out of a car. Very stressful as i need a…
ODI 10995483
Steering
Having problems with the epas steering . Will get a warning that that says "electronic power assist failure". This has happened before and the dealer di a software update. Thought it was repaired, but it is happening again. This is a very dangerous situation when it happens because you have no notice. All of a sudden the power steering goes in manual mode and it is very difficult to steer. Especially when its my…
ODI 10995203
Steering
POWER STEERING POWER LOST HARD TO TURN
ODI 11016063
Steering
14s06 replace steering rack assembly! Update the power steering control module (pscm) software! My family was in this vehicle when the steering failed. This needs to be corrected immediately! News: ford is recalling certain model year 2011-2013 ford explorer vehicles; power steering gear report receipt date: may 29, 2014 nhtsa campaign number: 14v286000 component(s): power steering gear potential number of units…
ODI 10992421
Steering
Turning from highway to subdivision, power steering went out which caused me to almost run into another vehicle who was turning onto the highway. This has been a known issue with my truck's make and model and perhaps the issue was larger than originally thought since clearly this issue effects me and it nearly caused an accident.
ODI 10983430
Steering
April 30, 2017, when starting my explorer i was notified by the onboard notification system that the steering power assist had failed. Next message stated the advance track system had also failed. Sure enough the power steering was nonexistent. Drove it home and found the care undriveable for most people due to the force required at the wheel to negotiate a typical right or left turn at 20 mph.....!!!!! The problem…
ODI 10982964
Steering · Unknown Or Other
2011 ford explorer exhaust leak everytime i go 60 or 70 mile perhour exhaust smell inside the car
ODI 11034166
Steering
Our electricial power assist stops working while driving almost cause and accident has been seen 2 times to be fixed and keeps doing it
ODI 11010910
Engine · Service Brakes · Steering
I first began experiencing braking and battery issues 3 to 4 weeks after the purchase of my vehicle. I took the vehicle in for servicing of the braking and battery issues. I was informed by the service advisor that i should return the vehicle to dealership for repairs due to the multiple issues with vehicle. At that time, i learned that there was leakage from the upper portion of the engine. The dealership addresses…
ODI 10969927
Steering
Tl* the contact owns a 2011 ford explorer. The contact stated that while driving at slow speeds, the steering wheel seized without warning. The contact mentioned that the failure recurred multiple times and operated as normal after being restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure and the vin was not included in nhtsa campaign numbers: 14e001000 (steering)…
ODI 10959788
Steering
My steering gear went bad on 1-18-2017 i replaced it at my cost $1,666.73 it lasted about 10 days and went out again.
ODI 10949242
Steering
At start, vehicle shows power steering assist failure and because vehicle is parked, almost impossible to turn steering wheel - started 2 months ago as intermittent problem, then permanent failure now. Issue has not occurred, yet, while driving this vehicle. Vehicle subject to recall 14v286000 - evaluated in oct 2014 when no faults or dtcs were showing up - dealer said software updated per recall actions - dtc is…
ODI 10947647
Steering
Tl* the contact owns a 2011 ford explorer. While driving out of the driveway, the steering wheel seized without warning. The power assist warning indicator illuminated. The dealer was unable to locate the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 146,000.
ODI 10947985
Power Train · Steering
My 2011 ford explorer had a faulty transfer case, which set me back $2000.00. The issue i was experiencing was a grinding noise in my front end while driving. I would experience hesitation when increasing speeds, as if the transmission was slipping. While going in reverse, the car would stall and the gear would lock. I would have to put the car back in park and try to reverse again, in order to move. Mazda has the…
ODI 10949708
Steering
My wife was bringing my kids home from school and had a complete steering failure but was not injured and did not have an accident
ODI 10946238
Electrical System · Electronic Stability Control · Steering
The battery charging system comes on while drive at normal speed and the steering becomes very hard and then everything shuts down and if you are lucky you might make it off the side of the road. This is very scary as i live in a rural around where you can't always get over in an appropriate area. In the past i could let it set for a minute and restart it and would be fine. Recently had to have it jump started for…
ODI 10945605
Steering
I started the car and a notice came up: "service power steering now" without warning. I pulled off and the car dragged to the right and into the curb. I wasn't injured. I had to drive it home as is. I was parallel parked by a building. The power steering of the ford explorer is a faulty system and they're quoting me over $2,000 to fix it.
Crash reported
ODI 10946871
Steering
My vehicle was in motion on a city street when my power steering quit. The steering just quit. I could not steer my vehicle. It could have easily resulted in an accident. I am so grateful it did not and someone was close by to help me get my vehicle off the road.
ODI 10926416
Steering
While driving the 2011 ford explorer the automatic steering went out making it impossible to drive and steer. I found that the same situation has happened on multiple 2011 ford explorers. It shows on line there is a recall but the dealership says there is not. We are at 152k miles and we would have needed to be at 150k or less for the repair to be covered. Even though online shows a recall for this make and model im…
ODI 10926523