2013 Ford Explorer Steering Problems
- 375
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 375 stored complaint records:
- 5 indicate a crash
- 1 indicate injury
- 1 indicate fire
What owners report
- power steering · 140 records
- steering wheel · 36 records
- steering assist · 28 records
- steering failed · 16 records
- power assist · 12 records
- steering failure · 12 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 159 |
| 100–150k mi | 86 |
| 30–60k mi | 59 |
| 1–30k mi | 36 |
| 150–400k mi | 12 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Back in october 2016 i moved my explorer in my drive way everything was fine next day couldn't drive or move it the power assist was beeping on the dash steering wheel don't even move wheels don't move .... $2000 and up to fix it not everyone can afford that and it has to be taking to a ford dealership!!so it still sits in my drive way today i have ask ford motor to help that didn't happen .......
ODI 10957716
Steering
We drove from austin to fort worth, no problem, stopped a few hours at our hotel,then got back in car, started it and could not turn the wheel or move the car. Thankfully we were stationary.
ODI 10940098
Steering
While driving our 2013 explorer on i 95 we lost power steering, warning light came on and driving became extremely difficult. We were driving the speed limit of 70 mph and reduced speed. Made it home, parked and turned off vehicle. Restarted vehicle and had total loss of steering. Steering wheel locked completely. Vehicle was towed to dealership where purchased. Steering gear assembly had to be replaced due to power…
ODI 10907354
Steering
Check engine light came on and i lost all power steering on the car. Was able to pull over. Restarted the car and power steering came back.
ODI 10905177
Steering
Power steering went out, unable to drive vehicle anywhere. Very dangerous, could have caused a wreck.
ODI 10905944
Steering
The power steering assist has defaulted numerous times and locked my steering wheel up. Turning the car off and back on has resolved the matter for now, but i am afraid it will lock up while driving at a higher rate of speed. The service advance trac warning has also come up a couple of times. All 4 of the steering defects have occurred between the dates of september 1st and september 5th, 2016.
ODI 10904600
Steering
Tl* the contact owns a 2013 ford explorer. While driving approximately 65 mph, the power steering seized. The failure recurred. The vehicle was taken the dealer where it was diagnosed that the electric steering gear needed to be replaced. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 14v286000 (steering). The manufacturer was made aware of the failure. The approximate failure…
ODI 10904215
Steering
The service power steering warning appeared on the dashboard while towing a camper at 65mph on the nys thruway i pulled into a service area shut off the car and called the ford dealership service dept. Where i bought the car the service rep told me that the vehicle was not safe to drive he asked me to start the car and see if the power steering still worked i did it and the power steering did not work the repair was…
ODI 10898580
Steering
Tl* the contact owns a 2013 ford explorer. While driving 55 mph, the steering wheel became difficult to maneuver without warning. The vehicle was taken to the dealer where it was diagnosed that a bolt located in the steering wheel fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 30,688. Updated 09/30/16*lj updated 10/04/16.*jb
ODI 10897570
Steering
Steering fails on the highway. The service power assist and service advance trac warnings come on. The vehicle looses power steering assist and it will not reset by turning the vehicle off. The blinkers will also not work when this error happens. It has already been to the dealer to be "reprogrammed" but that fix only lasted 1 1/2 days. Vehicle is now undrivable without replacing the unit, which is under recall for…
ODI 10894714
Power Train · Steering
36,000 miles on my 2013 ford explorer. Started up my car and went to back up and i had no power steering. My car was built after the cut off of the re-call and will be having it looked at and fixed on monday. Ford needs to extend the re-call to later models as this problem is effecting a lot more fords then they thought. This is out right wrong of ford.
ODI 10883500
Steering
The electric power steering quit working on my car. There was a recall for my car's year model for this issue, however, ford said it does not cover the month my car was manufactured. I have taken my car to a ford dealership who told me they verified that it was the exact same problem that the recalled vehicles had. I then opened up a case number with ford and after a month of waiting they said they would not be…
ODI 10886177
Steering
Vehicle was parked and when i started to back up the message center displayed and flashed power assist and the steering was difficult to turn. I pulled forward into the parking space, shut the car off and restarted the vehicle. At this point the power steering retuned and i drove it to the dealership. Ford has a recall for similar 2011-2013 explorers but the vin code series on my explorer does not fall under the…
ODI 10883054
Steering
I have a 2013 ford explorer with 44,000 miles and sent it to the dealer. The dealer said the power steering gear box is not functioning and needs to be replaced. There is a recall on ford explorer's for the 2011-2013 models for the "power steering assist fault", which did come on and the power steering failed in my vehicle. I contact ford directly and they were of no help and offered no assistance.
ODI 10872971
Steering
Driving approx 45mph through town on a multi-lane roadway, steering became virtually impossible, nearly locking up. Was able to maneuver vehicle off the road without damage or injury. Vehicle was towed by towing company to nearest ford dealership awating evaluation/repair at this time.
ODI 10864971
Steering
Complete loss of power steering while driving. I momentarily felt panicked inside, my children were in the car and we were going 70. Turned the car off and restarted and it drove. I took the vehicle in to the dealership and it seemed fine. 9 months later (april 2016) it happened again driving 45mph in heavy traffic with my children in the car. I was able to force the car to the side of the freeway and calm down. The…
ODI 10860249
Steering
Tl* the contact owns a 2013 ford explorer. While making a turn at an unknown speed, an abnormal clicking sound emitted from the steering wheel without warning. In addition, the vehicle veered to the left or right independently without warning. The vehicle was taken to a dealer where it was diagnosed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified…
ODI 10855408
Steering
Tl* the contact owns a 2013 ford explorer. While driving at an unknown speed, the steering wheel became extremely hard to maneuver without warning. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure and verified that the vehicle was not included in nhtsa campaign number: 14v286000 (steering). The vehicle was not repaired. The vin was not available. The failure mileage was 75,000.
ODI 10862952
Steering
When driving this vehicle the steering seems to "stick" and when you apply more pressure to move the steering wheel, the vehicle jerks and darts you into the other lane at highway speeds. This is very dangerous when driving in close proximity to other vehicles such as construction zones or narrow rural roads with oncoming traffic.
ODI 10852222
Steering
The "power steering fault" light was on when i was driving. And i lost steering ability at all. I managed to drive to the nearest ford dealer, and they wanted to charge me $1800 for replacement. This is because somehow i wasn't included in the recall for power steering. This is absurd!
ODI 10838919
Body · Steering
Paint bubbles on hood inside and out with corrosion, 2) power steering failing, recall for issue in effect, but, not mine have to pay $2000 for repairs, unable to steer while driving low speed
ODI 10845977
Steering
Was driving and the steering wheel became really hard to turn and then on my screen of my truck a warning pop up saying ( power steering assist fault) so now my steering is very hard to turn
ODI 10836541
Steering
Tl* the contact owns a 2013 ford explorer. While driving 25 mph, the steering wheel seized and the power steering assist warning light illuminated. The failure recurred intermittently. The vehicle was not diagnosed nor repaired. The vin was not included in nhtsa campaign number: 14v286000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 89,000.
ODI 10836784
Steering
Tl* the contact owns a 2013 ford explorer. The contact stated that while reversing out of parking space, the power steering assist disable warning message illuminated and the power steering malfunctioned. The contact mentioned that the vehicle resumed normal function after it was turned off and restarted. The vehicle was taken to the dealer. The technician was unable to diagnose the cause of the failure and stated…
ODI 10836387
Steering
Power steering stopped working and displayed power steering assist fault error on the dashboard. Was unable to turn wheel at low/slow speed. Car was being parked at the time the fault occurred.
ODI 10823407