1. Ford Explorer
  2. Problems
  3. 2013
  4. Steering

2013 Ford Explorer Steering Problems

375
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 375 stored complaint records:

  • 5 indicate a crash
  • 1 indicate injury
  • 1 indicate fire

What owners report

  • power steering · 140 records
  • steering wheel · 36 records
  • steering assist · 28 records
  • steering failed · 16 records
  • power assist · 12 records
  • steering failure · 12 records

Mileage in stored records

BandRecords
60–100k mi159
100–150k mi86
30–60k mi59
1–30k mi36
150–400k mi12

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 29, 2016 · 21,000 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. While driving 80 mph, the power steering malfunctioned and it became extremely difficult to steer the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the issue. The failure mileage was 21,000. Updated 04/22/2016*lj updated 05/05/16.*jb

    ODI 10837855

  • January 21, 2016 · 35,800 miles

    Steering

    LOSS OF POWER STEERING WHILE DRIVING.

    ODI 10892405

  • January 17, 2016 · 47,000 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. While driving 45 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the computer needed to be updated. The vehicle was repaired; however, the failure recurred. The vehicle was towed to a…

    ODI 10821228

  • January 1, 2016

    Steering

    2013 ford explorer. Consumer writes in regards to vehicle vin not listed under power steering control module recall notice. Consumer has previous complaint on another vehicle in artemis. *smd the consumer stated the steering would not always function on initial start up. The consumer was advised that there was a steering recall, but the vehicle's vin was not included. *js

    ODI 10938288

  • December 22, 2015 · 67,000 miles

    Steering

    While driving approximately 70mph on a major highway the power steering shutdown and the vehicles steering became extremely stiff to the point you could hardly turn the steering wheel.i brought the vehicle to ford to have it inspected , they informed me nothing was wrong and all it needed was to be reset. Within 10 days of leaving the dealership service the vehicle again started to have the same problem nearly…

    ODI 10819303

  • December 15, 2015 · 45,000 miles

    Steering

    Steering assist fault light comes on when i crank my 2013 ford explorer. The steering wheel is locked and won't turn when i try to leave a location. I have to switch the vehicle off and restart it in order for it to reset.

    ODI 10824085

  • December 11, 2015 · 40,000 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. While driving at various slow speeds and turning, the steering wheel seized without warning. The failure was persistent. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

    ODI 10864467

  • November 26, 2015 · 99,509 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. While the vehicle was in reverse, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to the dealer (bo beuckman quality ford, [redacted], ellisville, mo 63011, [redacted]) where it was diagnosed that the power steering failed. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the…

    ODI 11114183

  • November 11, 2015 · 47,435 miles

    Electronic Stability Control · Steering · Suspension

    I was backing up from parking spot in a city garage and when i place the car in drive my power assisted steering (epas) failed. I got the power steering fault error, advancetrac error and terrain management error. The car was too difficult to manually steer actually nearly impossible. It took almost 1 hour and 2 grown big men to manually steer it out of the garage so that it could be put onto a flat bed tow truck.…

    ODI 10790170

  • November 9, 2015 · 74,122 miles

    Steering

    While driving and making a turn the power steering locks up with an error code stating "power steering assist fault" in my experience this happened when backing out of the driveway and now it happened while driving and making a left hand turn to cross a busy intersection. The only thing that releases the steering is to put the vehicle in park and restart the vehicle. My vehicle does not fall under the recall…

    ODI 10789784

  • November 2, 2015 · 61,144 miles

    Steering

    Takata inflators, i bought my 2013 ford explorer in july of 2015. By november 2015 my car had been making very loud scraping noises every time i turned right or left. I brought it to the ford dealer that i bought it from to get it checked out. The dealership had to replace the steering rack, which fixed the problem. However, it was not covered under any warranty or recall. In researching online i found that some…

    ODI 10853160

  • November 1, 2015 · 19,748 miles

    Steering · Unknown Or Other

    Loss of power steering. After experiencing loss of power steering on multiple occasions i performed online research and became aware of safety recall 14s06. I contacted ford for resolution and they informed me my vehicle is not subject to recall. The vehicle with some 19,000 miles is our of warranty (>36 months). Ford indicated that any repairs for this dangerous condition would be at owner expense. The vehicle was…

    ODI 10826108

  • November 1, 2015 · 19,500 miles

    Electrical System · Fuel/Propulsion System · Steering

    As reported to ford: what is your vehicle sales or service issue?:vin: ifm5k8d85dga40422 2013 ford explorer - i recently shipped my 2013 ford explorer to azerbaijan where i am serving the u.s. Government. I hired a driver who conveyed a problem to me regarding the power steering and sync system. After doing some online research, i became aware of the recall for power steering problems which seem to fit the symptoms…

    ODI 10820600

  • October 21, 2015 · 54,770 miles

    Steering

    Driving vehicle through intersection, turning, , lost power steering, and temporarily lost control of vehicle. Was able to muscle it to the side of the road. Display made a chime noise, and stated "power assist failure" ( or something to that effect). I pulled to the side of road, turned off vehicle, waited 2 min, started it again and it worked fine. Found there is a recall "14s06" for exact model and year with…

    ODI 10785658

  • June 30, 2015 · 40,000 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. The contact stated that while driving approximately 55 mph, the service power steering warning indicator illuminated. The failure recurred on three occasions. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced and rebalanced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate…

    ODI 10746493

  • June 25, 2015 · 87,000 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. While driving 45 mph, the steering wheel became difficult to turn and seized. The contact was unable to turn the vehicle in the middle of the street. The vehicle was towed to an independent mechanic where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 87,000.

    ODI 10730560

  • June 7, 2015 · 53,000 miles

    Steering · Traction Control System

    Tl* the contact owns a 2013 ford explorer. While driving approximately 75 mph, the steering wheel became difficult to maneuver and the service advance traction control and service power steering warning lights illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the vin was included in nhtsa campaign number: 14v286000…

    ODI 10724944

  • June 5, 2015 · 74,000 miles

    Steering

    I almost lost control of the car due to steering. The right front tire was wobbly and had no traction. The tires are in good shape. I have been having so much trouble out of the right front tire. It has been balanced and aligned 4 times, new brake pads, and rotors turned. No one can figure out what's wrong with the steering or the tire. It begins to shake uncontrollably. I have had it re-balance and each time no one…

    ODI 10723617

  • May 29, 2015 · 78,000 miles

    Steering

    I have a ford explorer that was part of the 14s06 recall. Before i purchased the vehicle from a ford dealership it was owned by enterprise rental, after they turned the car in tri county ford shows they performed the recall on the vehicle in 2014. They said they did the software download on the eps. I have since lost steering assist on my vehicle a number of times so i did some research and found this recall on my…

    ODI 10730162

  • March 20, 2015 · 20,500 miles

    Power Train · Steering · Suspension

    Exiting from parking lot and speed of about 15 mph on a straight road, no pot holes, at about 100 ft from the parking exit, it hit an electric post. Left front suspension, fender, wheels,pillars, rocker & floor, radiator support, front lamps, hood,steering rock, cradle, transmission transfer case, front door and many more damage. All are in left side. I checked the vin but it is not on recall for power steering…

    Crash reported

    ODI 10702359

  • March 9, 2015 · 51,000 miles

    Electrical System · Steering

    Dash displayed service advancetrac. Traction control was disabled and stability control was disabled and indicators lit in dash. Difficult to steer due to partial loss of power steering. Dealership service department diagnosed that the steer rack unit needs to ge replaced. *tr

    ODI 10693734

  • February 2, 2015

    Steering

    2013 ford explorer. A recall was issued for previous ford vehicles, regarding a steering defect. However, the consumers vehicle was not included. *ta the consumer believed the recall should be expanded. *jb

    ODI 10667978

  • January 27, 2015 · 51,000 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. The contact stated that while reversing out of a parking spot, the steering wheel was difficult to turn without warning. The contact stated that the failure recurred on several occasions, each time the vehicle was driven at various speeds. The vehicle was taken to the dealer and was diagnosed that the electronic power steering rack needed to be replaced. The vin was not…

    ODI 10825137

  • January 25, 2015 · 32,000 miles

    Steering

    The power steering failed while traveling at 45 mph. I could steer manually but it would not allow me to maintain a straight line. *tr

    ODI 10679437

  • November 26, 2014 · 87,158 miles

    Electronic Stability Control · Steering · Suspension

    While driving on a highway, my steering began to feel tighter and tighter, with the wheel harder to turn. Soon it began to require a "push" to make the movement of the wheel begin. I pulled off the highway and the dash alerts came on. One said, "service power steering now" and one indicated that the traction control function was off. The manual said i should shut off the engine and it would reset these. Instead, the…

    ODI 10662612