2015 Ford Explorer Steering Problems
- 145
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 145 stored complaint records:
- 1 indicate a crash
- 3 indicate injury
- 0 indicate fire
What owners report
- power steering · 67 records
- steering wheel · 42 records
- steering assist · 19 records
- rack pinion · 17 records
- steering rack · 11 records
- steering gear · 11 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 81 |
| 60–100k mi | 25 |
| 1–30k mi | 22 |
| 100–150k mi | 6 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering · Suspension · Wheels
2015 explorer sport - have a binding, popping noise when turning the steering wheel to the right. Pops before completing a full turn at full stop and will pop multiple times when doing a k-turn or right turn at slow speed. Had thrust washer, nuts, and other items replaced nov 2017 at 34776 miles, now at 38000 and its back and of course techs can't duplicate. I also went to dealer and drove after they rotated tires…
ODI 11072701
Steering · Suspension
When my car is in any kind of turn you hear a popping noise . Not very loud but noticeable. Also when on a incline or decline a crunching noise can be heard. My son borrowed my car last weekend and noticed it. Took it to dealership and they of course cannot replicate this noise. With all of the other complaints about this same issue i am appalled that ford has not looked into this. I guess not enough deaths or…
ODI 11067296
Steering
With 51,000 miles and just over 3 years on the car, the steering gear box failed with popping noise occurring anytime the steering wheel was turned. Got worse quickly and had to get it fixed. Very expensive but also very scary for my safety. I always take care of my cars and keep them for 7-10 years.
ODI 11065029
Steering
I was driving and while turning i lost steering assist controls. No power steering at all. I all most crashed in mid turn.
ODI 11058290
Steering · Suspension
Stopped in the street to do a u-turn, started my turn and lost steering. Drove into a curb, got out of the car and discovered the lower control arm had snapped in half.
ODI 11057031
Steering
The power steering fails while driving. This has happened about 7-8 times in the past year. The worst time was when it failed in a slow, tight turn. When the power steering failed the steering self aligned back to straight. This happened in my kid's elementary school parking lot. It easily could have led to a bad accident or hitting a pedestrian because the vehicle went in an unintended direction. The attached…
ODI 11046200
Steering
Vehicle only has 41000 miles and the rack and pinion is making a cracking noise when turning to the right. Vehicle has not fail as getting the steering lock but needs to be replace to prevent an accident.
ODI 11033484
Steering
Steering rack assembly needed replacing for the second time within 14 months of each other (07/07/2016 and 09/19/2017). First time was at 37,100 miles, second time was at 59,853 miles. Both times the vehicle was being driven at 70+mph and without warning, indicator lights came on and i lost power steering.
ODI 11043455
Steering
Driving on small highway 55-60 mph. Dash warnings ding and flash power steering assist failure, terrain mangement system fault, service advance trac. Vehicle suddenly loses power steering and found it very difficult to make turn into parking lot. Restarted car hoping it was a glitch...i was low on wiper fluid and pressed ok. (seemed to happen immediately after pressing button on steering wheel). All was normal and…
ODI 11023945
Service Brakes · Steering · Suspension
I was driving my 2015 explorer about 55 mph, coming up to a driveway i needed to turn into a few hundred feet away. Suddenly the car lurched and warning signals popped up on my dash. It alerted me my collision warning sensors failed and service advance trac. I attempted to brake and slow down for my trim and realized i had lost power brakes as well as power steering in my attempt to turn into the driveway. I…
ODI 11021323
Steering
Tl* the contact owns a 2015 ford explorer. When turning the steering wheel in either direction, a metal on metal grinding noise was present coming from the steering column. The vehicle was taken to ken garff ford ([redacted], st. George, ut) where it was diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance…
ODI 11269377
Steering
My wife was driving at high speed on interstate highway. Noticed sudden loss of ability to steer. Numerous warning and messages appeared on dash along with audible alarms. Thankfully was able to pull over to side of road and stop. Seemed to be complete loss of power steering.was able to get vehicle home but vehicle was very hard to steer. Had vehicle towed to local ford dealership. Code revealed failed steering…
ODI 11023888
Steering · Unknown Or Other · Wheels
On 08-12-17 i pulled into my driveway an turn my steering wheel locked up and i could not turn it.. I shut down the car and restartd it .it had reset if this had happened on the highway someone could have been killed. I will take the car to ford on 8-14-17 to see if they will help and fix it.
ODI 11014926
Steering
While driving at 65 miles an hour on a busy highway the steering wheel on my 2015 ford explorer experienced a complete failure. The power steering assist warning illuminated and my vehicle was unable to safely move from one lane to the next. I was approaching a curve in the road and i applied my brakes and turned on my hazards to avoid wrecking into the highway barrier. I was nearly struck by a large semi-tractor…
ODI 11014260
Steering
Driving 45mph down on a major road my steering went out. The dash read an error "steering fault" and i could barely control the car. I was luckily able to pull over and turn the car off and back on. Steering was restored. It appears there was a recall for this exact issue for model years prior to mine (http://www.thecarconnection.com/news/1092388_ford-recalls-914000-escape-explorer-suvs-for-power-steering-issue). I…
ODI 11013869
Steering
POWER STEERING FAILED AT A HIGH RATE OF SPEED.
ODI 11010170
Steering
The power steering went out on the highway, twice, while i was driving. Thank god i was able to gain control of the car before crashing. We had the problem fixed, under warranty, but now after 26,000 miles the problem is back. I am very concerned because my my wife now drives this car.
ODI 11259112
Electrical System · Electronic Stability Control · Steering
Console started flashing "service steering assist soon" and "traction assist failure". Would clear up when car restarted. Never lost steering during this 2 week time. July 9th, 2017, driving 70 mph on 405 freeway near long beach, ca, flashed "steering assist failure" and lost power steering. Traction assist failure light as well. Got though traffic, slowed down and exited without any power steering, stopped and…
ODI 11023570
Steering
Multiple times steering faults while driving. Locked steering rendering car not able to steer, car in motion. Most recent incident on 6/26 also happened prior. Body damage to car due to lack of steering. No other cars involved. No physical injury. "crash" on next question is overstating although object was hit causing damage
ODI 11002888
Steering
While making a left turn on to a residential street the power steering failed. It became extremely difficult to keep from running up on the sidewalk. Had my wife been driving she would not have been able to steer the vehicle, most likely resulting in a serious accident. Steering system failure alert appeared on dash read out. Was able to pull over safely to the side of the road. Shut the engine off, re-started, no…
ODI 10981186
Steering
Clicking and popping noise when turning left. No lights or codes showing in the dash, but steering has a lot of play. Dealership seems not to see a problem. Just had an o2 sensor replaced and the accessory drive belt tensioner. This vehicle is more trouble than its worth....
ODI 10969210
Steering
I was driving steering wheel locked as i was making a right turn, locked it as i was half way on the turn. This happened on the 10th of march. Today 3/17/17 as i was reversing it locked again good thing i wasn't on freeway or in high traffic area. I purchase vehicle from hyundai gilroy in gilroy ca which they werent help at all. I just bought this vehicle end of december 16'. They just blew me off and i was told i…
ODI 10966488
Steering
A power steering warning came up, then later the power steering failed. It later returned. We took it to a dealer and they has to replace the power steering angle sensor assembly. About 6 weeks later 4-17-17 warning comes on again. Take it back to dealer and they now say it is probably power steering motor with a cost of $2000+. When my wife originally felt the loss of steering she was on the highway going down the…
ODI 10979102
Steering
The electric power steering turns itself off without warning. In 30000 miles, this has happened three times. We get an error screen on the dash telling us to take the car to the dealer for service. Two times i was driving slowly in a parking lot, and the third time my wife was driving over the skyline bridge in florida. Each time we safely pulled over, shut the car off, and when restarted the power steering recycled…
ODI 10966656
Steering
This past winter my wife complained about a popping sound when backing our 2015 ford explorer sport into the garage. The problem has now become intermittent and occurs while driving on the roadway.
ODI 11011468