2015 Ford Explorer Steering Problems
- 145
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 145 stored complaint records:
- 1 indicate a crash
- 3 indicate injury
- 0 indicate fire
What owners report
- power steering · 67 records
- steering wheel · 42 records
- steering assist · 19 records
- rack pinion · 17 records
- steering rack · 11 records
- steering gear · 11 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 81 |
| 60–100k mi | 25 |
| 1–30k mi | 22 |
| 100–150k mi | 6 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
This car was bought new with less than a 100 miles on it, at about 7000 miles while entering i 495 from a ramp i stepped on the gas and the steering locked up i quickly took my foot off the gas and the steering unlocked,i visited the dealer and complained the car was checked no problem was found ,at 32000miles i started hearing noises from the front of the car sometimes while backing up this was intermittent and i…
ODI 10936753
Steering
Tl* the contact owns a 2015 ford explorer. While turning the steering wheel in either direction, a clunking and grinding noise was heard coming from the steering column. On two separate occasions, the steering wheel became stuck momentarily while turning. The vehicle was taken to an independent mechanic who was unable to diagnose the cause of the failure. The manufacturer and local dealer were not notified of the…
ODI 11170388
Power Train · Steering · Suspension
Sport model front end has had a loud popping/ creak noise when going over bumps at a angle and also sharp low speed manuevers ( pulling into tight parking space) since it was basicly brand new. Loud ticking noise from front hubs at low speeds first visit to ford was at 9,000 miles they could not duplicate it. Vehicle now has 32,000 miles roughly, the popping and creaking has gotten worse my wife was leaving work and…
ODI 10927619
Electrical System · Steering
My tie rod and rod and navigation system which are electric broke while i was driving my vehicle. There was no forwarning of the event. I was on the highway, driving at traffic speed, fast moving cars everywhere, left, right and centre, front and back all going above speed limits, no steering control, no safety ramp visible for a few kilometres. Suddenly i found myself unable to steer my wheels, the instrument panel…
ODI 10910006
Steering
Steering inoperable during driving. 41000 miles, vehicle had difficulty starting at 6pm est. 30 minutes prior to failure, vehicle was washed and taken to a gas station to fill up. Upon leaving filling station car would not start until after 15 minutes. Steering was very laborious to turn steering wheel to make a left or right (unable to move steering wheel more than 1/4 of inch in either direction). Speed limit was…
ODI 10909376
Steering
Total failure of steering no warning. Driving i-26 turned off to get gas without warning total loss of steering.
ODI 10908126
Steering
While driving 30 mph coming up on a left hand turn my power steering went out, the advance trac light came on and the stability light also came on making it really hard to make the turn. Luckily there was no cars turning on my right allowing me to use up both lanes. I was able to pull to the side of the road turning it off for a couple of minutes while i looked to see if i had turned something off. I started it and…
ODI 10903857
Steering
1st. Steering needs service warnings, took to dealer they could not replicate message and get a computer code, 3 days in the shop. 2nd power steering completely went out while driving on the highway, difficult to steer & make turns, got it to the dealer they saw the problem, however, after turning off car they could not replicate and get a computer code, could not get approval from ford to repair. 10 days in shop…
ODI 10897132
Steering
At least on four occasions (first time in september 2015 in florida), while driving (on highway & city streets) , suddenly lost power steering. Had warnings and icons displayed including "service advance trac" and "steering assist fault." vehicle was difficult to maneuver. Upon turning vehicle off then on, messages were extinguished and power steering was restored. This presents a dangerous situation for the driver.
ODI 10896010
Steering
While driving at highway speeds, suddenly lost power steering. Had warnings and icons displayed including "service advance trac" and "steering assist fault." vehicle was difficult to maneuver but was able to exit highway and pull into parking lot. Upon turning vehicle off then on, messages were extinguished and power steering was restored. Needless to say, this presented a dangerous situation especially being caught…
ODI 10876711
Service Brakes · Steering
April 23 - backing out of a parking space a power steering fault message flashed on the screen, there was no change in the steering of the vehicle at the time. April 26 - same message appears while driving down the interstate, when backing into a parking spot the steering completely locked up, two other messages appeared on the screen at this time. Pictures are included. Vehicle was taken to the dealership the…
ODI 10873950
Steering
There is a popping noise when turning the vehicle's steering wheel from left to right while parked or maneuvering to make adjustments. Also, while driving and turning left, the vehicle's steering locks and i have to snatch the steering wheel to the right in order to get the vehicle to go straight. This has happened on several occasions and i took it to the dealer on may 17th and they're in the process of replacing…
ODI 10869974
Steering
While driving 35 mph on straight on major arterial street lost power steering control. Steering wheel immediately became extremely stiff and i struggled to pull to right hand lane and was barely able to pull over onto side road. Three warning messages showed up on dash board, "service advance trac", "steering assist fault service required" & car icon with trac swirls trailing car and "off". Photos attached. Turned…
ODI 10861063
Steering
On two separate occasions, one on surface street 35mph - 3/2/16 and one on freeway 65mph - 4/6/16 my power steering has stopped working completely.
ODI 10853926
Steering
Very loud popping sound occurs when turning vehicle to the right and loose steering control felt momentarily while car is in motion. Most noticeable at slower speeds. Diagnosed as steering gear assembly has to be replaced. This was within 42,000 miles (just after expiration of warranty). Vehicle has electronic driver assist and has a 3.2 liter engine. .
ODI 10915341
Steering · Unknown Or Other
Exhaust fumes in cabin as well as a popping noise when i turn left and felt like power steering was going out. Popping can happen while stationary or moving. Exhaust fumes in cabin when you accelerate. Has been happening since i've owned the car. Dealership (ford) can not duplicate either. Purchased new tires last year and since that day, the suv has a consistent vibration. They (dealership) ford can not duplicate…
ODI 11039204
Steering
I was driving the vehicle when i experienced a sudden loss of power steering. The power steering loss was permanent and did not recover. Drove vehicle to dealership for repair.
ODI 10745704
Steering
Lost all power steering and vehicle was almost impossible to steer. Ford dealer replaced electronic power steering rack.
ODI 10731777
Service Brakes · Steering
Upon starting vehicle steering system was unresponsive and a warning notice "service advance track" appeared on dash. Dealer had vehicle for several days and could not duplicate malfunction. Returned without repair. Fault recurred after approximately one week and dealer again could not duplicate fault. Replaced one element of electronic steering system and returned vehicle as repaired. Fault recurred a third time…
ODI 10762263
Steering
Ford motor co. And worthington ford of long beach, ca are selling vehicles with damaged/defective steering and refusing to fix the defect(s). 1/25/2015 purchased ford explorer (8 miles on vehicle); day after purchase, 1/26/2015, noticed problem with steering, parked vehicle, would not drive or let wife drive. Returned vehicle immediately to dealer via armstrong towing (flatbed) for repairs/evaluation. Worthington…
ODI 10680739