2011 Ford Explorer Unknown Or Other Problems
- 76
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 76 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- carbon monoxide · 11 records
- exhaust fumes · 10 records
- exhaust smell · 8 records
- smell exhaust · 7 records
- strong exhaust · 4 records
- warning light · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 27 |
| 30–60k mi | 14 |
| 1–30k mi | 10 |
| 100–150k mi | 6 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
Foul smell when driving and air conditioner on at times. Happened many times over the last year. Excessive sleepiness when driving and have to pull over.
ODI 11005006
Steering · Unknown Or Other
2011 ford explorer exhaust leak everytime i go 60 or 70 mile perhour exhaust smell inside the car
ODI 11034166
Unknown Or Other
Often when i accelerate quickly, and every time i accelerate when going up hill there is a horrific smell from the exhaust and it fills the inside of the car. This has been going on since i bought the car in the beginning of 2017, and still occurs to today (8/13/18).
ODI 11119672
Unknown Or Other
Exhaust making me sick,bad smell like rotten eggs inside the car every time i turn on the a/c and my kids get sick of that smell
ODI 10983792
Unknown Or Other
Car has nauseating smell when air conditioner/heater is on. Air conditioner overhauled at my expense july 26, 2017. Smell remains, although slightly better at times. Smell is a cross between burned rope/urine-type smell. If driving all day, or long distances, i get a headache. Please respond
1 injury
ODI 11035331
Unknown Or Other
Exhaust leak problem in my car while the air conditioning is on or when i accelerate. The car smells like gas constantly, even when it is parked and in my garage. I am terrified for my three children. We have taken it to ford twice already and they can't fix it and expect me to pay for the repairs. No way! We are all sick all of the time. I am terrified to even drive it.
ODI 10968882
Unknown Or Other
FUMY ODOR WHEN ACCELLERATE
ODI 11011432
Unknown Or Other
My wife has a 2011 ford explorer. It was around christmas when we noticed that gifts in the back storage area were soaking wet. I removed the spare tire and in the spare tire holder was approximately 2 inches of water. I searched water leaks on the internet and was overwhelmed how many people had the same type of problem with there 2011 explorer. I took it to a dealer and filed a claim with our insurance. Neither…
ODI 10946221
Unknown Or Other
Frequent strong exhaust smell in the cab, worse after driving for an extended periods of time at highways speeds then slowing down or stopping and sitting with the engine running
ODI 10955190
Engine · Unknown Or Other
While driving and especially after, there is a burning hair smell that is in the car and when you step outside the car it is very strong in the engine. Upon learning of the class action lawsuit too late, it helped make sense why i was smelling the "burnt hair" smell when i ran the heater and/or ac. This was anytime i drove the car whether highway driving or around town.
ODI 10954441
Unknown Or Other
Exhaust fumes coming into the cabin while in motion. I noticed this issue when we bought the car in 2015. I complained to ford in december 2016 and was told that i have to pay to have the hoses rerouted so that the exhaust fumes don't come into the cabin. I called ford again today and once again they told me i had to pay to fix this issue. I drive with my windows cracked or opened due to my concern of the…
ODI 11034055
Unknown Or Other
Within the past year we have smelled rotten eggs in the cab of our explorer on several occasions but assumed it was nothing. Upon reading an article about an investigation into carbon monoxide seeping into the cab we are extremely nervous. We have two small children. This always happens when the behicle is driving.
ODI 10955566
Electrical System · Electronic Stability Control · Unknown Or Other
There are allot of issues going on with the truck we have just hit around 70k miles, this started a few months ago the passenger back door is not latching correctly upon being closed. The whole electrical system has been faulty for some time now a/c doesn't work correctly/ remotes and lights on car on constantly flickering... Happens while vehicle isnt in motion and when in motion
ODI 10929508
Unknown Or Other
Today 09/09/2017 my friend called me as informed me that he saw yesterday 09/08/2017: on the news there was a law suit against 2011 ford explorer about carbon monoxide emission. The report stated that people were having headaches, were nauseous, etc.., which is exactly the symptoms i am having since roughly a year. On february 2017, i went to see a neurologist as my headaches and nausea were worse. I went through…
ODI 11022424
Unknown Or Other
Exhaust/burning smell coming through hvac vents under hard acceleration. Has been a constant problem since owning the vehicle.
ODI 10914109
Electrical System · Steering · Unknown Or Other
The steering has never worked correctly, something just does not feel right with this vehicle. Also - the sync system does not work correctly and the screen randomly reboots and is not working correctly. Lastly the car system does not recognize when keys are in the car, so every time you go to start the car does not work. How this is unsafe - is in cold weather you have your keys in hand and the car will not start,…
ODI 10907633
Engine · Fuel/Propulsion System · Unknown Or Other
Upon heavy acceleration such as when pulling onto a highway, or passing another vehicle on the road, an exhaust/fuel smell will enter the vehicle and be very noticeable to everyone in the vehicle. This occurs mostly when the air conditioner is on, on recirculation. My wife (primary driver of this 2011 ford explorer) complains of a lot of headaches and i am beginning to wonder if she is getting carbon monoxide…
ODI 10905564
Unknown Or Other
Shortly after i bought my 2011 ford explorer, i noticed a carbon monoxide smell inside the vehicle and my daughter was always "tired" when this happened. I opened the windows. Three different mechanics could not identify the problem. I have had a carbon monoxide detector in the car for years. I keep a comforter in the car for cold days when i need to keep the windows down. I'm glad his issue has been identified,…
ODI 11012741
Engine And Engine Cooling · Unknown Or Other
Always got tired when i drove the vehicle. I never felt completely alert when i drove it. I wouldn't take my grandchild anywhere with me in that vehicle because i didn't feel comfortable or safe driving in it with others. One day i got really light headed and the next thing i knew is i wrecked the vehicle into the side of an over pass wall at 35 mph. I no longer have the vehicle, but i never knew why it happened.…
Crash reported · 1 injury
ODI 11051494
Unknown Or Other
Last night i had done my first full throttle application ever. Subsequently i received this strong smell, so strong that i could barely breathe in the cabin. It smelled as if the vehicle was on fire. I slowed way down to make sure there were no flames anywhere. Come to find out through internet research, it was carbon monoxide, given the strength of it i'm presuming a significantly unsafe level.
ODI 10892868
Engine · Unknown Or Other
Exhaust fumes enter the passenger compartment when the ac is running at highway speeds and at any speed when the engine is taxing ie going up a steep grade.
ODI 10898388
Engine · Unknown Or Other
I want to state that my truck does the same thing as reported in this problem. The smells gets real bad in the cabin when entering highway or crossing vehicles nhtsa action number: pe16008 component(s): engine and engine cooling , structure
ODI 10882986
Body · Unknown Or Other
Regards from the first year i purchased i have entered the exhaust area of the cabin. From the first year, service, people who attended me in the ford dealer, told me i could not find a cause or that was part of the design of the unit. I got to take it to 2 different dealers whenever i'm driving and presented me having to climb down or up a hill, it is where the problem arises. I may happen in the express or normal…
ODI 10882864
Unknown Or Other
My explorer has had an exhaust smell in the passenger area. I have brought it to sears auto and ford dealer and both told me there was nothing wrong, yet i continue to smell the exhaust when i am driving on the highway and up hill, with my ac on. I am worried about this problem since i am now seeing that police and other explorers are having them same problem.
ODI 11011616
Unknown Or Other
Exhaust fumes enter the cabin through the ventilation system, upon acceleration and on inclines.
ODI 10904993