2011 Ford Explorer Unknown Or Other Problems
- 76
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 76 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- carbon monoxide · 11 records
- exhaust fumes · 10 records
- exhaust smell · 8 records
- smell exhaust · 7 records
- strong exhaust · 4 records
- warning light · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 27 |
| 30–60k mi | 14 |
| 1–30k mi | 10 |
| 100–150k mi | 6 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
Strong exhaust odors in the occupant compartment, noticeable when the vehicle is operating at full throttle or when the air conditioner is set to recirculate air. Brought in multiple times to ford dealership, had ford repair items specified on their tsb. Still noticeable exhaust odor, returned to dealership, dealership verified repairs and stated they could do nothing else. Still noticeable exhaust odor coming into…
ODI 10896790
Unknown Or Other
The cabin fills with very strong exhaust fumes when driving or using air conditioner. It gets worse when going up a hill or on highways.
ODI 10918024
Unknown Or Other
We have a exhaust smell in the cabin area when the vehicle is running, mostly when the climate control is operating and more so when the rear air is in operation. We have reported it to our local dealer (future ford of roseville ca.) and they have done nothing for the problem. We try to drive with the windows cracked open as if you dont we get burning sensation in the eyes and other irratations from it. We have also…
ODI 11012184
Unknown Or Other
Vehicle failed to generate heat to either the passenger compartment or to defrost of front window. In viewing youtube this appears to be a very common occurrence which ford will correct only during the vehicles warranty period under tbs 12-1-8. Once past the warranty it falls upon vehicle owner to bare the cost for repair.
ODI 10826069
Unknown Or Other
EXHAUST FUMES IN CAB UNDER HARD ACCELERATION
ODI 10944998
Power Train · Unknown Or Other
While driving at 35 mph going straight ahead, the car suddenly shifted into reverse, causing the vehicle to skid to a stop, this locked up the front and rear wheels skidding on the pavement. There was transmission fluid on the ground when it was towed to the dealership. Also the rear view camera came on at the same time so the occupants could see the car behind them, also indicating the car was in reverse. The…
ODI 10787559
Air Bags · Unknown Or Other · Vehicle Speed Control
I began experiencing problems with the steering wheel mounted controls while driving, which were intermittent. First, the volume button failed and then cruise control functions failed. The cruise control would sometimes cancel on its own, causing a sudden unexplained loss of speed while i thought it was engaged. The "resume" and "cancel" button functions also swapped. "resume" would cancel the cruise control and…
ODI 10808064
Unknown Or Other
When attempting to put the vehicle does not recognize the gear is in park. I needed to put back in to drive and park again several times and move shifter for it to finally recognize the vehicle is in park. The vehicle was purchased new in 2011. The first time this occurred and was in july of 2013. It was taken to the dealer and they replaced the gear shifter and box. The same incident occurred in september of 2015.…
ODI 10776407
Engine · Unknown Or Other
Strong engine exhaust smell in vehicle cabin while driving, during engine operation above 3000-3500 rpm with windows closed and climate control on. Outside air on or off seems to make no difference.
ODI 10954644
Engine · Fuel/Propulsion System · Unknown Or Other
Under hard acceleration i get a sting odor in the cabin. It is like an exhaust smell inside the car. It always does it above 3500 rpm.
ODI 10774844
Unknown Or Other
Riding down the road at 60mph the truck lost all abilty to move. Wrench indicator came on and lights on the traction knob went out. Coasted to the slow lane and then the car of and back on and it worked. Later that night in my neighbor hood it did the a same thing again. Sluggish to restart.
ODI 10733098
Electrical System · Unknown Or Other
While idling and while getting car up to speed the ac cooling makes a weak sound and does not produce cool air. While idling the car overheats when the ac is on and blows hot air. Due to the effect this is a car with less than 60,000 miles on it the ac should still be in operational condition given it's only used 2-3 months a year since ownership. Car will also overheat while it's blowing heat during winter months.…
ODI 10732586
Unknown Or Other
Back up camera is failing on this model. Everyone i talk to that has a ford explorer 2011, 2012 has had this problem
ODI 10884149
Air Bags · Seat Belts · Unknown Or Other
Vehicle srs warning light illuminated and extinguished sporadically for several days before staying illuminated permanently. The diagnostic codes indicate failure of the supplemental restraint system. Troubleshooting, research, and diagnostics have revealed poor electrical connections at various connectors throughout the vehicle for the srs system. Dealer service has indicated potential failure of the entire safety…
ODI 10716185
Unknown Or Other
Since i got my explorer in dec 2014 off and on i've had an issue with a foul smell in the car. Since it would come and go i just would use more air fresheners when it happened. But recently it has gotten much worse! The smell now is unbearable ,i've been recently dealing with real bad headaches as well. The car only has 64k miles and now after so research i see it's a problem with others also! I never used to like…
ODI 10955551
Power Train · Unknown Or Other
I was driving my 2011 ford explorer on the causeway- heavy traffic moving at about 50 - 55 mph. Approaching first bridge incline, speed dropped to approx 1 mph creeping along, accelerator pressed to floorboard. Orange wrench icon appeared on instrument panel. Put on hazards to notify traffic. Cars pulling around trying to avoid hitting my vehicle. Not enough room on emergency lane of bridge to pull completely out of…
ODI 10651229
Unknown Or Other
We have experienced clearly discernible exhaust gas leaks into the cabin of the 2011 explorer, which are most noticeable when accelerating. We took the vehicle to the local dealership recently, and they implemented a tsb from ford that involved adding small vents in the rear door area. The dealership could not tell us if this would actually resolve the issue. And we have not driven the vehicle since that time, so…
ODI 10954572
Engine · Fuel/Propulsion System · Unknown Or Other
Smell of exhaust fumes inside the cabin when accelerating hard (ie, to merge on the freeway etc). Have noticed the issue since we first bought it (used) in 2013).
ODI 11012257
Unknown Or Other
I have a really bad exhaust odor in the cabin of my explorer. During a 2500 - 5000 rpm acceleration, you can smell exhaust in the cabin. My mother has become sick riding in the vehicle and various people who i have driven on long road trips with in the explorer have complained about headaches. Commuting daily with my explorer recently has made me feel very nauseous. I have complained to ford in 2013 and 2014 about…
ODI 11014568
Unknown Or Other
Once the car is in park position message will apear in dashboard "shift in park " also while driving message apears "no key detected"
ODI 10717625
Unknown Or Other
Have had vehicle checked numerous times for issues with the gps system. They have reset and run updates, but most of the time i am told there is no problem with it that they can find. While driving the gps system places the car out in a pond, the middle of a field or some where other than where my car is physically located. The problem is so bad that i have purchased a tomtom to replace the useless system that i…
ODI 10837909
Unknown Or Other
The navigation system does not sync with the actual location of the vehicle.....sometimes off by a few blocks and sometimes off by a couple of miles. This poses a safety concern while driving due to distraction of trying to find your location. This used to be sporadic and now occurs daily. Corporate and ford dealership says no warranty. There are thousands of this same complaint all over the web and ford corporate…
ODI 10750355
Electrical · Unknown Or Other
I agree about the microphone on the my touch system. It picks up wind noise, air conditioning/heating fan noise & when it rains, driver can not be heard. It seems that the roof does not have insulation to allow the driver to speak to the microphone without shouting. I did mention this to the ford service department at our local ford dealer and was told that this is the way it comes from the factory. *kb
ODI 10425376
Unknown Or Other
Exhaust fumes in cabin while excelrating in passing gear, strong fumes comes threw the a/c system. This also happens anytime you excelrate. We have had the vechile in the dealership the first week we bougth, a number of time for this promble
ODI 10884489
Air Bags · Seat Belts · Unknown Or Other
2011 ford explorer that i bought new in 03/2011 and that has an issue about the airbag light being on and off at the very first month of the car purchase it has been constantly checked and fixed for free within the time warranty. Then i have to come and pay almost every year to fix the airbag light.
ODI 11032186