2011 Ford Explorer Body Problems
- 31
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 31 stored complaint records:
- 2 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- failure mileage · 7 records
- passenger side · 6 records
- drivers side · 5 records
- notified failure · 4 records
- seat belts · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 7 |
| 1–30k mi | 6 |
| 30–60k mi | 6 |
| 100–150k mi | 5 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body · Sun/Moon Roof Assembly
Tl* the contact owns a 2011 ford explorer. While driving in the rain with the sun roof in the closed position, water leaked from the sun roof into the cabin of the vehicle. The vehicle was not diagnosed or repaired. Court st. Ford ([redacted], bourbonnais, il) was notified of the failure. The manufacturer was not contacted. The failure mileage was 55,000. *tr*jb
ODI 11229528
Body · Steering · Suspension
Right front axle/control arm failing (snapped cleanly in 2) 3 times within 2 years. First time may have been subsequent to low speed front end collision. Second & third times driving less than 25 mph with no collision until after hearing the snap & subsequent loss of steering. Second time failure occurred while accelerating from a full stop & turning left on a city street.third time i'd been driving straight…
Crash reported
ODI 11235001
Body
Se cuela agua y baja por los cinturones de la tercera fila, se llena de agua el compartimiento donde va la goma de repuesto.
ODI 11206588
Body · Electrical System · Steering
This vehicle was in for a recall for the electrical power steering. Recall was done on the vehicle in 2014 now in 2019 at 150,000 miles and again the same problem only this time it cost me $1,800 to get fix just to have the same problem recur 3 times. I also got into an accident. This is more than a safety issue and i notice a lot of people complaining about the same thing. When will ford decided to address this…
ODI 11194597
Body · Exterior Lighting · Seat Belts
When it rains, the rain comes in the truck and seeps through the seatbelts, the front passenger interior handle, the two lights in the top of the truck (above the console), the sterio in the back, the passenger side under the dashboard, through the trim of the windows on driver and front passenger side, and inside the sunroof (yes, the windows and sunroof is closed). This happens if the truck is sitting in driveway,…
ODI 11161769
Body · Unknown Or Other
I have leaks through the seat belts on my third row. My car has a mildew odor from these so it has been happening for a while. I had carmax fix a leak that i noticed in 2016 but now 2 yeats later it is really bad. I looked up online possinle fixes and fou d hundreds of owners with the same issue and no fix. Ford is very difficult to deal with for the repair. Pleas look into this faulty issue and require a welding…
ODI 11157140
Body
Noticed serious water leak in rear tire storage compartment. Analysis indicated water penetrating from cracks in the machine welds at the corners of where the roof line meets the back tail gate as well as the stamped machine welds at the two lift gate hinges. Created mold problem when tire cover and sponge pad became soaked. Concerned rust at the corners, hinges and tire compartment will eventually give way.
ODI 11139167
Body
When i purchased this vehicle two years ago i noticed a water leak which ran down the 3rd row seat belts. I contacted my dealer and they weren't going to cover the repair, but after some help from my service adviser they covered most of it. Now, 2 years later, it is leaking again and worse. My passenger side front seat floorboard fills with water when it rains. Water is also leaking from the headliner and dripping…
ODI 11129553
Body
Driving about 65 miles per hour on the highway, passenger side windshield trim flew off the car into traffic behind me (no previous damage, nor looseness etc.). When we stopped to see what happened, realized the driver's side had also come loose, but was still attached to the vehicle.
ODI 11119670
Body
My husband bought my car from a used ford dealership 2 years ago. In the two years we have had to replace the molding around the front windshield 3 ones. The passenger side flew off while driving down a road and we replaced it. The driver side flew of 2 times after being replaced. We went to the ford dealership and they said i'm sorry there is nothing we can do. He even told us that 4 other people came in wth the…
ODI 11112778
Body
Took to a shop because of water in rear area coming from seat belts. Got told that the welds around the rear hatch mounts are bad and known for messing up. Dealer would not fix and told me to take to a collision shop to get fixed on my own dime.
ODI 11161065
Body
I was traveling with my family down a busy highway. The windshield moulding on the driver side flew off. I was going about 70 mph with flow of traffic. No abnormal wind, just wind from speed. Was no reason it should have flew off. I have talked to numerous other explorer owners and this is a common issue. Some have even had to be replaced more than once. Thank you for your time and i hope there is a solution found…
ODI 11075250
Body
I have, on several occasions, have gotten very very tired while driveing my 2011 ford explorer to the point where i have almost fallen asleep behind the wheel driving and have fallen asleep while idiling in the driveway. Not to mention the excruciating headaches ive suffered from recently along with nausea, not to mention the smell of exhaust in the cabin.
ODI 11014986
Body
Driving down road at 70 mph the plastic covering over passenger side front pillar came off, flew over car and landed off road behind me.
ODI 10903924
Body · Unknown Or Other
Regards from the first year i purchased i have entered the exhaust area of the cabin. From the first year, service, people who attended me in the ford dealer, told me i could not find a cause or that was part of the design of the unit. I got to take it to 2 different dealers whenever i'm driving and presented me having to climb down or up a hill, it is where the problem arises. I may happen in the express or normal…
ODI 10882864
Body
I was driving down i64 east when i started hearing this loud buzzing like noise. Next thing i knew it sounded like something hit my driving side window bounced alone my car and flew behind me causing the driver behind me to dodge it. ...i pulled off the interstate to find that the trim was gone alone the driver side windshield. It had hit the drivers side on my car in multiple places and caused long black marks on…
ODI 10869985
Body
Tl* the contact owns a 2011 ford explorer. The contact received notification of nhtsa campaign number: 15v171000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10764249
Body
Tl* the contact owns a 2011 ford explorer. The contact stated that rear passenger and the front driver side door handles failed to operate intermittently. The vehicle was taken to the dealer to be serviced under nhtsa campaign number: 15v171000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
ODI 10807733
Body
Tl* the contact owns a 2011 ford explorer. The contact received notification of nhtsa campaign id number: 15v171000 (structure) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
ODI 10746723
Body
Tl* the contact owns a 2011 ford explorer. The contact stated that the quarter panel and hood were showing signs of corrosion. The contact stated that the corrosion continued to expand. The vehicle was taken the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
ODI 10724641
Body
Tl* the contact owns a 2011 ford explorer. The contact stated that the paint bubbled and chipped on the vehicle. The vehicle was taken to the dealer on two different occasions for the same issue. The technician diagnosed that the hood had to be replaced because it was made out of aluminum and started to corrode. The contact mentioned that the vehicle was previously painted as a remedy for the corrosion. The…
ODI 10722150
Body
Corrosion has formed on the leading edge of the hood assembly and shows no signs of impacts or scratches that would suggest that this was influenced from an outside source. *tr
ODI 10714403
Body
The hood paint is bubbling up and shows corrosion along the front. The rubber around the windshield is dry rotted and crumbling all around the windshield. The dealer refuses to do anything about either problem. There is a ford tsb issued on the paint issue.
ODI 10853029
Body
Tl*the contact owns a 2011 ford explorer. The contact stated that over 3 inches of rain leaked into the vehicle through the luggage racks on top of the vehicle. The vehicle was taken to the dealer. The technician diagnosed that the seam in between the metal roof and the roof luggage racks had worn out and needed to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was…
ODI 10679124
Body · Visibility/Wiper
My vehicle was parked in the driveway, where it had been since the previous day. I opened the front drivers side door and got into the car. I put the keys into the ignition switch and started the vehicle. At this point i closed the drivers side door. At this moment i heard a loud "pop" sound. I looked into the rear view mirror and saw a large hole in the glass of the upper center portion of the rear window. Upon…
ODI 10631325