Ford Explorer Suspension Problems
- 392
- Owner complaint records in our dataset
- 21
- Years with records
- 1999–2019
- Stored years
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 392 stored complaint records:
- 31 indicate a crash
- 17 indicate injury
- 2 indicate fire
Complaints by year
What appears in the records
- Rear · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 84 |
| 30–60k mi | 54 |
| 100–150k mi | 48 |
| 1–30k mi | 47 |
| 150–400k mi | 16 |
Complaint evidence
Latest stored owner-submitted records. Open a year for the full list.
Suspension
There was a recall on my 2015 ford explorer for the toe link suspension replacement. I had ot fixed on 1/7/20 and on 2/14/20 i was driving on 106 in springfield vermont doing 50 miles per hour and the toe link suspension they replaced broke and i lost total control of my suv. All most had head on collision i was almost killed. I had it towed to ford dealership and they took it apart again and stated that the reason…
Crash reported
ODI 11309437
Suspension
My son was driving and made a u turn on a city street and during the end of the u turn the passenger control arm snapped nearest to the wheel. The car did not hit a curb or run over anything to cause the break. The local police dept, tow truck driver and myself inspected the area and there was nothing that was "hit" to cause this. Once the mechanic was able to look at the control arm when it was on the hoist they…
ODI 11309053
Fuel/Propulsion System · Steering · Suspension
I have received carbon monoxide poisoning from driving my 2013 ford explorer. I also have had the front end looked at and repaired had to pay most of the costs (extended warranty paid for some) for the front end popping sounds while turning. The sound is still there and on both sides now. So money wasted towards ford!! The vehicle isnt drivable at this point and that leaves me without a vehicle.
ODI 11307079
Suspension
Tl* the contact owns a 2003 ford explorer. The contact stated that the front driver's side wheel detached due to the control arm being corroded. The contact called elder ford (777 john r rd, troy, mi 48083, [redacted]) and was advised to schedule an appointment. The vehicle was later taken to an independent mechanic who diagnosed that the metal of the upper control arm was not a good metal; therefore, the control…
ODI 11282492
Suspension
Vehicle was traveling at approximately 45 mph on a smooth strait stretch of road when a loud back was heard and a sudden loss of steering resulting in striking the curb as it came to a stop. Upon inspection it appears the lower control arm failed just before the balljoint and had broken in half. This appears it's an issue across a range if explorers that utilize the same control arm.
ODI 11282158
Suspension
Ford rear suspension toe link recall did not notify me through mail or other form and period has closed. I never received a notification letter for nhtsa recall number: 19v435 nhtsa date:jun 10, 2019 ford recall number: 19s17
ODI 11278073
Suspension
After rear toe link recall was completed, vehicle rear end swayed while braking on rough roads. This was getting worse as was starting to happen without breaking. Took vehicle to a different dealer (wilson ford saginaw, mi) than the one who did the recall work (lafontaine of birch run). Mechanic found that two bolts (one lh and one rh) were not tightened from original recall work.
ODI 11277672
Steering · Suspension · Unknown Or Other
My car was completely totaled in an accident on 10/21/19. I received very serious multiple brain bleeds, facial lac, facial & head fx's & a severe tbi. My mom rec a concussion, facial lac concussion & a fx clavicle. We stopped at the stop sign & moved to the center between the 4 lanes & stopped again & we were hit by a large roll on roll off rock carrying dump truck in the middle of the lanes. The car was completely…
Crash reported · 2 injuries
ODI 11307049